Frequently Asked Questions

Below are some of the most common questions regarding the National Registry of Food Safety Professionals Food Safety First Principles: for Food Handlers certificate program.

I cannot Login?

Please be sure you are using your unique username and password. Please note the usernames and passwords are case sensitive. You can also click here to contact us or send an email to support@usfoodhandler.com.

Can one person take the Food Safety First Principles for Food Handlers Program, course and assessment, and another person pay for it?

Yes.  The information for the person taking the Program needs to be entered first and then enter the person paying for the Program in the payment section..

I want to pay for multiple people to take the Program. Can I purchase in bulk?

Yes.  Please call (800) 676-9042 for bulk purchases..

We are a Health Department, School District or other organization that wants to utilize your online Food Handler program. We would like to purchase vouchers that our employees can use.

Great, Please call (800) 676-9042 for voucher purchases.

Is there a Spanish version of the Food Safety First Principles for Food Handlers Program?

Yes, you can choose English or Spanish during the signup process.

I lost my Certificate of Completion, how do I get a replacement?

Please fill out the form here or contact support@usfoodhandler.com

How do I access my Program, course and assessment?

Once you have gone through the signup process, please login with the unique username and password you created.  Please note the usernames and passwords are case sensitive.

How long will I have to complete the Food Safety First Principles for Food Handlers Program, course and assessment?

Once you login to being the program, you will have 30 days to complete both the course and the 40 question assessment.

Do I have to take the Program, course and assessment, all at once?

No. If you get interrupted while taking the course, you can log back in within the 30 days using your unique username and password and click thru the slides to where you left off. You must complete all 40 questions on the assessment at one time or you will have to start over. If you need longer than 30 days to complete the Program please contact us to request a one-time extension of 30 days.

I can see the slides but I cannot hear anything, what do I do?

Please check you volume controls on your computer and on your external speakers if applicable.